Cell Phone Outage Affects Western Lee County

A massive cell phone outage affected Western Lee County Tuesday night along with parts of Kentucky, Tennessee, Alabama, and Georgia. Customers of all four major cell phone carriers lost service due to a cut fiber optic cable belonging to AT&T along the Kentucky-Tennesee border. This, according to a spokesman for the Kentucky Division of Emergency Management, could have been the result of vandalism or a raccoon, however all carriers had either little or nothing to say about the incident. AT&T released a statement saying, “Wireless and wireline service has been restored for all customers in parts of the Southeast affected by a hardware-related network issue… We apologize for any inconvenience.” Sprint said the issue appeared to be “caused by a local exchange provider.”
The outage affected customers of AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and Cricket Wireless. Service was interrupted at around 3 p.m. and Verizon reported that the issue had been fixed by 8 p.m. Tuesday evening.

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